Frequently asked questions

GetPartFound exists because the wrong part costs you time and money. We help mechanics, farmers, and DIYers identify the exact replacement part and find where to buy it: bring a machine model, a part number, or a photo of the worn part. We carry 250,000+ parts across 500+ brands, from A&I Products' catalogue of parts for agriculture, construction and outdoor power equipment, and parts listed by other retailers. Beyond the part finder, our blog and glossary offer honest, practical guides on identifying, sourcing, and fabricating replacement parts. No accounts, no fees.

Yes. GetPartFound is an authorized A&I Products dealer: parts marked Add to cart are sold by GetPartFound LLC at the price shown and shipped straight from A&I's warehouse. Payment is handled by Stripe; we never see or store your card number. Returns and refunds for those parts go through us: email support@getpartfound.com with your order number. See Shipping & Returns for delivery and returns. A few A&I items, such as oils, cleaners and aerosols, can't be shipped by us; for those the View at A&I Products button opens the part on A&I's own store.

Parts listed by other retailers carry a See current price button with the retailer's name instead. It opens the part on that retailer's own site, where you check out under the retailer's terms, shipping and returns; we don't take or handle that order or payment. Those are affiliate links: we may earn a commission, at no extra cost to you. None of this changes which parts we show or how they rank.

Breadth and cross-reference. A dealer site knows one brand deeply; a marketplace knows listings, not parts. We unify manufacturer parts lists, distributor catalogs and live-market data into one searchable index, so an OEM number, its aftermarket equivalents, and what they all fit resolve to the same part, across verticals that normally never share a catalog.

No and no. Searching, browsing and photo identification are free, with no sign-up. There are daily usage limits on photo identification to keep the service available for everyone.

Makers hide them in consistent places:

• Riding mowers: sticker under the seat or on the frame rail.
• Walk-behind mowers: plate on the deck, often at the rear.
• Small engines: stamped on the blower housing or valve cover; Briggs numbers are often stamped into the metal above the muffler.
• Chainsaws & trimmers: on the starter housing or under the air-filter cover.
• Tractors: plate on the frame near the steering column or above the front axle.
• Generators & pressure washers: sticker on the frame cross-bar or the base.

No model at all? Search by the part number on the old part, or use photo identification. Both work without knowing the machine.

Three checks, strongest first:

• Part number match. If the number on your old part (or in your manual) matches the card, that's as good as it gets.
• Fitment line. When a card names your brand and model, that pairing came from a parts document or seller compatibility data.
• Measurements. For belts, filters, bearings and blades, the size filter and the dimensions on the card let you confirm against a ruler. Two belts can share a name and differ an inch.

Our compatibility data is growing and not yet complete, so treat the fitment line as strong evidence, not a guarantee. For expensive parts, confirm the number against your model's parts list first.

A part marked Add to cart shows GetPartFound's own price: it is the price you pay for the part at checkout, plus the shipping and any sales tax shown there.

A part with a See current price button shows the retailer's price from its product feed, with the date it was captured. It is not live: the retailer's page you land on always shows the current price, and if they differ, the retailer's page wins.

For a part you bought here with Add to cart, GetPartFound LLC is the seller, so shipping, returns, refunds and any problem with the order go through us. Email support@getpartfound.com with your order number (GPF-...); the terms are on our Shipping & Returns page.

For a part you bought on a retailer's site after following a See current price link, that retailer handles shipping, returns and refunds under its own terms; we don't take or handle that order or payment.

If our data led you to the wrong part, tell us and we fix the data.

GetPartFound's own prices are the prices charged. On a part marked Add to cart, the price shown is what checkout charges for the part.

Retailer prices are not live, and we say so beside each one. They come from the retailer's product feed, with the date shown. Always confirm the price and availability on the retailer's page before buying.

Because we'd rather show you a part without fitment than pretend to fitment we haven't verified. Today 37,206 parts (about 15% of the catalog) carry machine-fitment records, and every one comes from A&I Products' own catalogue: the machine brands and models A&I lists the part for, as captured 3 Oct 2026. Parts sold by size (belts, bearings, filters) are often listed by measurement rather than by machine. Every part remains findable by part number, name or cross-reference regardless, and when your search falls outside the recorded fitment, we widen it automatically and tell you we did.

Two kinds. Parts from A&I Products' catalogue are shown with A&I's written permission, with photos exactly as A&I publishes them, watermark included; the ones marked Add to cart are sold by GetPartFound. Parts listed by other retailers come from those retailers' product feeds, through affiliate networks: their names, descriptions, prices and pictures are the retailer's own, the retailer is named beside each of its parts, and each part links to its page on the retailer's site.

We know a great many more parts from manufacturer and distributor documents and from marketplace listings. Parts from sources we don't yet hold display agreements with are not shown here.

Cross-references come from A&I Products' catalogue: the OEM and superseded numbers each A&I part replaces. They are strong leads, not guarantees. Supersessions and regional variants are real. For anything expensive or safety-related, verify the number against your model's official parts list before ordering; the what-it-fits line on the card and the size filter help you confirm.

A photo search is analysed on our own server to find matching parts, and the photo is not saved. If you choose to have the label read with AI, the photo is also sent to our AI provider, Anthropic, to read the text on the part, and we keep a record of the result. Before a photo is sent or kept, we remove its embedded metadata (EXIF), including any GPS location. Don't upload photos with people or documents in them. You can ask us to delete yours; details in the privacy policy. We don't ask for your name, don't run accounts, and don't sell personal information.

Two things. First, try the number without the machine filters (punctuation-insensitive, partial numbers welcome), since coverage of the part often precedes coverage of what it fits. Second: every search that finds nothing is recorded (the search term, nothing personal), and that demand genuinely decides which brands and catalogs we ingest next. Or skip the queue and tell us what you needed.

Report it with the part number and what you expected. Corrections feed the same pipeline that builds the catalog, so a fix lands permanently, not as a one-off edit. We'd rather hear about ten small errors than have you quietly stop trusting the data.

Yes, that's exactly how this catalog grows. If you publish parts data, we can surface your inventory to buyers searching by machine, number or photo; licensed catalog and image data gets attributed and linked. Reach out via the contact page and tell us what you make or carry.